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remote interpreting

Interpretation Platform

Benefits

  • Client Admin Portal
    • Real Time Reporting
    • User and Account Management
  • Unlimited Users
  • Support for On-Demand and Scheduled
    • On-Demand
      • Instant
      • Simple and User Friendly
      • Convenient for Short and Impromptu Calls
      • Mitigate Miss-Communication
  • Scheduled Calls
    • Single Portal
    • Improved Operational Efficiency
    • Standardized Internal Operation
    • Ideal for Longer Assignments
    • Preferred Interpreter
    • Document Sharing
    • Secure Communication
    • Audit and Event Log
  • Zoom Integration
  • Direct Connect

International Platform

Capabilities

  • Web Based Solution for On-Demand Interpretation
    • Access Video and/or Audio Interpreters
    • In App Chat
    • Call Rating
    • Call Redial
    • Call Logs
    • VRI to OPI Roll Over
  • IVR Features
    • Voice Recognition
  • Optional: Quick Dials on Mobile/IVR
    • Customize Top Languages for Quick Dial
  • Optional: Pre-Call forms
    • Capture Various Pre-Call Data 
  • Conference Calling Support

 

remote interpreting
remote interpreting

Interpretation Platform

Ease of Use – Initiating a Call

  • Web Application – User can Initiate a call into the Le Pont Platform routing system directly from a supported web browser. Language can be predefined by profile.

  • Native App – User can Initiate a call into the Le Pont Platform routing system directly from a native mobile app. Language can be predefined by profile.

  • DDI (Direct Dial In) – Without a navigation system (IVR) dedicated lines can be set-up, where simply dialing the number will immediately route them to a language preconfigured.

  • Quick Dialing – User can initiate a Landline call, and by using short codes, can circumvent the menu system and directly dial into the Le pont routing system.

  • Voice Recognition – User can initiate a Landline call and speak their language of choice at any time to dial into the Le pont routing system.

  • Landline IVR Tree – User can initiate a Landline call by dialing a predefined number and navigating a customer navigation system.

  • Operator Guided – User can initiate a Landline call by dialing a predefined number and get access to a live operator to help them routing their call.

International Platform

Interpreter Qualifications & Standards

Recruitment process & Training

  • Background check on their language proficiency
  • Educational and professional accreditation
  • Work experience and regulatory compliance training and certification.
  • Best practices training for each modality including competency in the use of Le Pont interpretation platform technology for the support of OPI and VRI interpretation sessions.
  • Are 100% fluent in their supported languages
  • Qualified, Accredited & Experienced,
  • Available 24/7
  • Joint commission compliant and always HIPAA compliment.
  • Process a minimum of 3 years in the filed experience

 

interpreter

Interpretation Platform

Opportunities

Healthcare Domain Opportunities

  • Increase Trust
  • Improve Patient Data Management
  • Reduce care disparities in the patient population
  • Increase cost saving from the reduction in medical errors, number of treatments and legal costs.
  • Reduce the number of missed medical visits
  • Incorporates different prospective, ideas and strategies into the decision-making process.
  • Improve efficiency of care services
  • Increase the market share of the organization

Education Domain Opportunities

  • Reduction in dropout problem with support programs for many immigrant students
  • The refugee organization in our community is bringing in many families whose children have never been in school
  • Our schools have families who speak many different languages, and we don’t have enough translators to facilitate communication with them
  • Many parent are unhappy because we are not helping their children maintain their home language

Legal Domain Opportunities

  • Help Attorneys/prosecutors/courts avoid bad outcomes for their cases and especially their clients.
  • Others use our language solutions to best fulfil their responsibility to ensure access to justice for their client as we remove the language barrier to effective communication.
  • Is language barrier making ACCESS to Business harder for you and your clients?
Download Le pont Interpretation Platform

Helping You Do What You Do Best by Bridging the Gap of Language Barrier!

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testimonials

What Some of Our Happy Clients Say

Mireille’s performance was exceptional on this day and we would definitely want her back if we need translation services in French. A great job!

Brad Bartee

Atlanta CDC/OD/OCS

I’ve found Adjo Agbossoumonde to be very professional, very timely with feedback and generally very easy to collaborate with.

Cecily Bernard

Translator/Collaborator

She worked well in a fluid environment and with concepts and terminology not common in everyday language. We would definitely work with her again.

Nancy Foley,

Peer Coach-Retired Chief Law Enforcement

Adjo did a great job. Not only on interpretation, but also in taking the initiative to learn the teaching content so she could better serve the students.

Mr. Randy Stark

Executive Director, NACLE

It has been a pleasure to meet you. Very satisfied with your service, I am always available for new collaborations. Thank you

Chief Fisheries Inspector

Ministry of Agriculture Livestock and Fisheries

I very appreciated a quality of her service. she was so professional , flexible and resumed essential that we need to know even in the small or big group.

Elodie Engetele Lowanda

FHI 360 – DRC, Family Health International

I was impress by Mrs Mireille AGBOSSOUMONDE translation during her recent mission on October 23-27, 2017 in DRC. She has a very clear and perfect understanding of the two language. She is the best!

Astrid Mulenda

FHI 360 – DRC, Family Health International

Ready for Solution to Your Language Need?

Le Pont Translations empowers businesses to break through language barriers and reach new heights locally and internationally through our high-valued Interpreting and Translating Services.

You contact us about your upcoming meeting, document translation or interpretation needs.

We review the document or information you provided and give you a price estimated and offer the best solution to meet your needs.

A team of qualified Interpreters or Translators are assigned to work with you at your event/meeting/workshop or translate your document into the required language.

We welcome your feedback on the service you received and ideas to deal with challenges encountered. That we'll translate them into action items.

Get A Quote

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121 Perimeter Center West, Suite 200 Atlanta, GA 30346.
Phone: 770.626.2556
Email: info@leponttranslations.net

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Latest News

September 30, 2023

Happy International Translation Day

June 13, 2023

Providing Simultaneous Interpretation (English-French)

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Working Hour

  • Monday to Friday: 9am - 5pm
  • Closed on Weekends

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